Client
Recruitment Firm. UK

Problem

Tech Bake Ltd's recruitment team managed candidate outreach entirely through manual processes. Consultants manually called 20+ candidates per posting, spent hours updating Bullhorn CRM records, and could only handle a few active job postings simultaneously. Delayed responses damaged candidate experience, inconsistent follow-ups caused missed placements, and lack of real-time insights hindered prioritization—all while maintaining GDPR compliance manually.

Solution

Built an AI-powered recruitment automation system integrating Retell AI voice and chat agents with Bullhorn CRM via n8n workflows. Candidates apply through voice or chat, AI agents conduct intelligent screening conversations, automatically update CRM records, send multi-channel follow-ups via Twilio SMS, and provide real-time notifications to the recruitment team—all while maintaining full GDPR compliance with end-to-end encryption and complete audit trails.

Results

  • 10x scalability: Expanded from 5 to 50+ active job postings simultaneously

  • 90% faster process: 3-day response time reduced to 4 hours

  • 100% coverage: Every candidate engaged through AI automation

  • $6-8K monthly savings in operational costs

  • 6-week deployment from AI setup to full rollout with GDPR compliance

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