Client
Corporate Office. Dubai

Problem

Dubai-based sales teams were overwhelmed by high-volume Google Ads inquiries arriving via email. Staff manually copied prospect details from Gmail into GoHighLevel CRM—a slow, error-prone process causing significant operational delays. Fragmented communications scattered across inboxes led to inconsistent follow-up, inaccurate lead qualification, and lost sales opportunities.

Solution

Built an AI-enhanced lead processing system using Make.com automation orchestrating OpenAI ChatGPT for intelligent lead extraction and scoring. The system automatically captures leads from Gmail, uses AI to extract and structure contact details, intelligently scores lead quality based on criteria, and seamlessly integrates everything into GoHighLevel CRM—eliminating all manual data entry.

Results

  • 100% automation of lead data entry from Gmail to CRM

  • Zero data entry errors through AI-powered extraction

  • Instant lead qualification with intelligent scoring algorithms

  • Real-time CRM updates enabling immediate sales team follow-up

  • 6-week deployment from integration to full production launch

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